Shipping policy

At Exstra, we aim to deliver your orders in a timely and secure manner.

Order Processing

  • Orders are processed within 10–15 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

Shipping Timeline

  • Delivery usually takes 10–15 business days, depending on your location.
  • Delivery timelines may vary due to external factors such as weather conditions, courier delays, or public holidays.

Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout.
  • Free shipping offers are subject to promotional terms.

Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

Exstra is not responsible for delays caused by courier partners beyond our control.